Proud Partner of SMU Athletics

The Shield Membership

For 13 years, we have served the Dallas Fort Worth Metroplex metroplex and earned the trust of our loyal customers. We work tirelessly to provide 5 star Service the Willard Way™. We pride ourselves on the high standard of work we provide to each customer.

By signing up for the Willard Shield Membership, you can receive incredible benefits, including whole-system inspections and tune-ups, that will help your system last as long as possible while ensuring your comfort. With a Willard Shield Membership, you can expect skilled techs to keep your HVAC, Electric and Plumbing systems properly maintained, share recommendations, and provide information relating to your system’s peak performance.

Through photos and recordings of inspection findings, you’ll be 100% involved in the inspection process. There is no better way to keep your system in great condition while making smart decisions for your budget. That’s our promise.

You can benefit from the following services with your Willard Shield Membership:

48 hour priority schedule

2 FREE precision tune-ups (one for heater and one for A/C)

20% discount on HVAC repairs

Free Diagnostic Fee On All Trades

$100/year Loyalty Credit towards purchase of a new system
*up to $800
*If membership lapses for 3 months, Loyalty Credit is voided

1 FREE Plumbing Inspection

1 FREE Electrical Inspection

10% Discount on Plumbing Repairs

10% Discount on Electrical Repairs

Heating Maintenance

  • Clean and inspect burners
  • Inspect combustion setting for optimum combustion efficiencies
  • Inspect furnace for combustion leaks, safety shut off response, belt wear, and alignment
  • Inspect motor bearings
  • Check and calibrate thermostat
  • Inspect ignition system
  • Inspect blower assembly
  • Carbon monoxide test
  • Test safety controls
  • Measure volts/amps on motor
  • Check temperature rise
  • Inspect flue
  • Check air flow

Cooling Maintenance

  • Clean and inspect AC for oil and refrigerant leaks
  • Inspect bearings
  • Inspect safety devices and blower
  • Check refrigerant level in system
  • Check expansion valve and coil temperatures
  • Wash condenser coil
  • Inspect blower assembly
  • Inspect drains
  • Check and calibrate thermostat
  • Inspect contractor
  • Check electrical connections
  • Check electrical readings
  • Check air flow

Shield Membership T&C’s


  • Refrigerant isn’t included but is available during your appointment.
  • Filters are not included but you can order filters. We can assist you in ordering online by calling our office, you will need a credit card to complete the order through our Filter Fetch Partner.
  • If the inspection reveals clogged drain lines during the maintenance, the technician will blow out the HVAC lines. Still, we reserve the right to reject or retract Membership Service Club if upon inspection by servicing the result would not be satisfactory to both parties.

Transfer & Cancellations

  • Service Club Memberships are transferable. If you sell your home, you can transfer to your new home or gift the remaining services to the new owner, friend, or family. We do ask that you contact the Planned Service Coordinator at (972) 564-9785 in the event of a transfer.
  • Service Club Memberships are non-refundable or exchangeable for other services.
  • Annual and monthly membership subscriptions are subject to review if the request for termination or early termination is requested. First could result in additional monies owed in exchange for the discounted but not limited to returns, parts, restocking charges, labor, and equipment.
  • Cancellations within 24 hours, if repairs, discount, or other benefits of the plan have been utilized the full price of all but not limited to fees, services, labor, part returns, filters, or equipment.
  • Willard Service Club Memberships automatically renew each year on the quarter within you signed up. We ask if you choose not to renew to contact our office and speak with the Planned Service Coordinator.

Our Promotions

as low as $14.95 a month

Shield Memberships

expires 06/30/24
Cannot be combined with any other offers, restrictions apply, call for details.
Any Tankless Water Heater installation

$250 off

expires 06/30/24
Restrictions apply call for details, One coupon per customer, offer cannot be combined with any other offer, discount, or prior sale.
Drain Clearing w/ Free Camera Inspection


expires 06/30/24
Restrictions Apply, Call For Details!
fan install


expires 06/30/24
*Restrictions apply, call for details!
AC Tune-Up
(regularly $119)


expires 06/30/24
*Restrictions apply, call for details! Tune up price per system.
plumbing repair includes a 2 year labor and part warranty

$50 off

expires 06/30/24
Cannot be combined with any other offers, restrictions apply, call for details.
2 Year Parts And Labor On Repairs

Electrical Repair $50 off

expires 06/30/24
Restrictions apply, call for details!
AC Repair Includes A 2 Year Labor And Part Warranty

$50 off

expires 06/30/24
Cannot be combined with any other offers, restrictions apply, call for details.
2 Year Parts And Labor On Repairs

$99 Electrical Panel Inspection

expires 06/30/2024
Restrictions Apply, Call for details

Buy Today, Pay Over Time.

HVAC Replacement & Installation Made Easy

What To Expect

Discover the Difference

Complete Service Offering | Superior Products | Honesty | Trust | Commitment
100% Customer Satisfaction -
GNOME Matter What
100% Customer Satisfaction-
GNOME Matter What

We employ skilled, certified technicians, so you'll know we'll do the job right.

Warranty Guarantee
Warranty Guarantee

We proudly offer a two-year warranty guarantee on all repairs, including parts and labor.

Emergency Repairs
Emergency Repairs

We offer emergency repairs 7 days a week, so you never have to wait for the comfort solutions you need.

Property Protection Guarantee
Property Protection

You don’t have to worry when you choose us. We will treat your home well and do the work properly, guaranteed!

Comfort Guarantee
Comfort Guarantee

When we leave your home, it will be comfortable. We’ll keep working until we achieve that.

Multiple Locations
Multiple Locations

To better serve our customers, we have multiple locations across the Dallas-Fort Worth Metroplex.

What Our Clients Are Saying

Aaron was very polite and considerate of our home. He seemed honest and looked me in the eyes when conversing. He serviced our 3 systems quickly and reported what details he saw that he thought…

Jeff C.

My tech, Sal Palmieri, is by far one of the most professional, personable, and organized technicians of any profession that I have ever had. He gave me tons of information and support and did fantastic…

Jerome P.

Joe Oquendo is an excellent technician and very personable and professional. I would definitely recommend his services from Willard Cooling, Heating, Plumbing, & Electrical!

Melissa S.

Our family has been a customer of Willard Cooling, Heating, Plumbing, & Electrical for over 15 years. The Willard Cooling, Heating, Plumbing, & Electrical Team of Service Professionals are always on time, they do a…

Keith W. 

Meet with John for a Repair vs Replace Comfort Check. He introduced himself and was respectful of my property both inside and outside. He was very knowledgeable and answered all my questions of which I…

Bobbie W.

I am VERY happy with the visit and the work performed. Patrick Hall was extremely professional, courteous, and timely, and explained everything thoroughly, both in terms of equipment functionality and costs, before suggesting repairs and…

Chris C.

Our HVAC system stopped working and we called Willard Cooling, Heating, Plumbing, & Electrical Saturday morning for service. Our Tech (Aaron) was prompt, professional, knowledgeable and honest. I highly recommend Willard Cooling, Heating, Plumbing, &…

Woodruff’s Moving

Mark and Chris were great. Great communication. Arrived earlier than expected, which was great. Explained everything they did. Were able to look at another issue, while they were there. Very professional.

Julia M.

Ivan was great! Very helpful and kind. Explained exactly what was going on in easy-to-understand terms. He even took photos and videos of the work he did. Very professional and courteous. I also appreciated how…

Kirsten B.

Garrett came out and collected information, inspected the A/C and used his diagnostic tools to determine that our capacitor was dead. He quickly replaced it and got our system working. He was very nice and…

Wes F.
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