The Shield Membership
For 13 years, we have served the Dallas Fort Worth Metroplex metroplex and earned the trust of our loyal customers. We work tirelessly to provide 5 star Service the Willard Wayâ„¢. We pride ourselves on the high standard of work we provide to each customer.
By signing up for the Willard Shield Membership, you can receive incredible benefits, including whole-system inspections and tune-ups, that will help your system last as long as possible while ensuring your comfort. With a Willard Shield Membership, you can expect skilled techs to keep your HVAC, Electric and Plumbing systems properly maintained, share recommendations, and provide information relating to your system’s peak performance.
Through photos and recordings of inspection findings, you’ll be 100% involved in the inspection process. There is no better way to keep your system in great condition while making smart decisions for your budget. That’s our promise.
You can benefit from the following services with your Willard Shield Membership:
48 hour priority schedule
2 FREE precision tune-ups (one for heater and one for A/C)
20% discount on HVAC repairs
Free Diagnostic Fee On All Trades
$100/year Loyalty Credit towards purchase of a new system
*up to $800
*If membership lapses for 3 months, Loyalty Credit is voided
1 FREE Plumbing Inspection
1 FREE Electrical Inspection
10% Discount on Plumbing Repairs
10% Discount on Electrical Repairs
Heating Maintenance
- Clean and inspect burners
- Inspect combustion setting for optimum combustion efficiencies
- Inspect furnace for combustion leaks, safety shut off response, belt wear, and alignment
- Inspect motor bearings
- Check and calibrate thermostat
- Inspect ignition system
- Inspect blower assembly
- Carbon monoxide test
- Test safety controls
- Measure volts/amps on motor
- Check temperature rise
- Inspect flue
- Check air flow
Cooling Maintenance
- Clean and inspect AC for oil and refrigerant leaks
- Inspect bearings
- Inspect safety devices and blower
- Check refrigerant level in system
- Check expansion valve and coil temperatures
- Wash condenser coil
- Inspect blower assembly
- Inspect drains
- Check and calibrate thermostat
- Inspect contractor
- Check electrical connections
- Check electrical readings
- Check air flow
Shield Membership T&C’s
Exclusions:
- Refrigerant isn’t included but is available during your appointment.
- Filters are not included but you can order filters. We can assist you in ordering online by calling our office, you will need a credit card to complete the order through our Filter Fetch Partner.
- If the inspection reveals clogged drain lines during the maintenance, the technician will blow out the HVAC lines. Still, we reserve the right to reject or retract Membership Service Club if upon inspection by servicing the result would not be satisfactory to both parties.
Transfer & Cancellations
- Service Club Memberships are transferable. If you sell your home, you can transfer to your new home or gift the remaining services to the new owner, friend, or family. We do ask that you contact the Planned Service Coordinator at (972) 564-9785 in the event of a transfer.
- Service Club Memberships are non-refundable or exchangeable for other services.
- Annual and monthly membership subscriptions are subject to review if the request for termination or early termination is requested. First could result in additional monies owed in exchange for the discounted but not limited to returns, parts, restocking charges, labor, and equipment.
- Cancellations within 24 hours, if repairs, discount, or other benefits of the plan have been utilized the full price of all but not limited to fees, services, labor, part returns, filters, or equipment.
- Willard Service Club Memberships automatically renew each year on the quarter within you signed up. We ask if you choose not to renew to contact our office and speak with the Planned Service Coordinator.
