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Our HVAC system stopped working and we called Willard Air Conditioning, Plumbing & Electrical Saturday morning for service. Our Tech (Aaron) was prompt, professional, knowledgeable and honest. I highly recommend Willard Air Conditioning, Plumbing & Electrical!
Mark and Chris were great. Great communication. Arrived earlier than expected, which was great. Explained everything they did. Were able to look at another issue, while they were there. Very professional.
Ivan was great! Very helpful and kind. Explained exactly what was going on in easy-to-understand terms. He even took photos and videos of the work he did. Very professional and courteous. I also appreciated how quickly he was able to come. We were not left long without AC in the excruciating heat! Thank you so much to Ivan and to Willard Air Conditioning, Plumbing & Electrical!
Garrett came out and collected information, inspected the A/C and used his diagnostic tools to determine that our capacitor was dead. He quickly replaced it and got our system working. He was very nice and professional. We will definitely use Willard again and recommend their service.
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